FAQ
Can I send in my own garment for customization?
Yes, you have the option to send in your own garment for customization, or you can choose to have Guillermo Rios source a high-quality garment for you. During your personalized consultation, we will discuss the best option to fit your vision and ensure the highest quality outcome.
Is there an additional charge for a
sourced garment?
Yes, these garments will be sourced to ensure quality and the perfect canvas for your art.
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$25 for shirts
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$50 for jackets
What is the expected timeline for completing
my custom piece?
Due to the intricate and hand-drawn nature of our designs, please allow 10-12 business days for the completion of your custom garment after your consultation.
Can I return or exchange my custom garment?
Each piece is hand-crafted and tailored specifically for you, making it
non-refundable and non-exchangeable. We ensure that every detail is discussed and approved during the consultation process to create a garment that meets your expectations.
How will I be contacted about my order?
We will connect with you via email within 72 hours of your pre-order submission. This email will kick off your custom design process, including a personalized consultation to discuss your garment's size, style, and any specific design elements you have in mind.
What if I have more questions or need further assistance?
If you have any additional questions or require further assistance, please feel free to reach out to us by responding to the email we send you during the consultation process. We are here to help and ensure your experience with
Studio Guillermo Rios is exceptional.